Privacy policy

This policy explains how Aicloudinnovations (“we”) handles personal data collected through aicloudinnovations.digital and related enquiry channels. We operate from Kwai Wu Ind Bldg, Kwai Chung, Hong Kong, Hong Kong.

Data we collect

• Contact details you submit (name, email, message content, optional service interest).
• Technical data such as browser type and approximate region if analytics cookies are accepted.
• Cookie preference choice stored locally in your browser.

Why we use it

We use enquiry data to respond to your message, prepare proposals, and administer engagements you request. We use optional analytics only if you accept non-essential cookies.

Legal basis

We process enquiry data to take steps at your request before a contract and for our legitimate interest in operating a professional services practice. Cookie analytics run only with consent where required.

Sharing

We do not sell personal data. We may use processors for email or hosting under contracts that require appropriate protection. We may disclose data if required by Hong Kong law.

Retention

Enquiry messages are kept as long as needed to handle the conversation and for a reasonable business record (typically up to 24 months if no engagement follows, longer if tied to a signed engagement or legal hold).

Your choices

You may request access, correction, or deletion of personal data we hold about you, subject to legal exceptions. Email hello@aicloudinnovations.digital. You can change cookie preferences by clearing site data and revisiting the banner.

International transfers

If a processor stores data outside Hong Kong, we take steps appropriate to the transfer and the sensitivity of the data.

Contact

Aicloudinnovations · Kwai Wu Ind Bldg, Kwai Chung, Hong Kong · +852 2449 2749 · hello@aicloudinnovations.digital