Retention schedules without owners fail quietly
A written period means little if no team is accountable for the purge job and the certificate that follows.
Aicloudinnovations
From Kwai Chung we examine how long your firm keeps transactional records — and whether deletion claims survive a second look.
Primary engagement
Most retention findings begin as soft gaps between the matrix on paper and the purge jobs in production. We inventory payment data classes, map legal clocks, and hand back a corrected schedule with owners attached.
Typical duration 2–3 weeks. Informational pricing From HK$48,000.
Also available
Test whether expired payment records actually leave production, backups, and vendor stores — with evidence packs ready for inquiry.
Assess how settlement, dispute, and AML archives are locked, access-logged, and timed for destruction.
A time-boxed dry run of the retention questions payment supervisors and partners usually open with.
Client evidence
“They found wallet session logs we still kept past the schedule — with a clean evidence trail we could show our acquirer.”
“The deletion review forced our backup vendor to produce real purge attestations instead of policy copy.”
“Pre-exam readiness meant our board pack cited artefacts, not aspirations. The audit felt ordinary.”
Field notes
A written period means little if no team is accountable for the purge job and the certificate that follows.
Production deletion without backup and vendor coverage is a half-answer payment partners will not accept.
Chargeback and complaint archives need their own clocks — and holds that actually release.